We ship USPS Priority Mail. Once your payment has been processed, we make it our priority to dispatch your order by the following business day. Expected delivery time is 2-6 working days after ordering, although quite often it is sooner. You will receive an email once your order is dispatched, allowing you to track delivery online (allow up to 48 hours for tracking information to become available).
How do I track my order?
Click the link in the email you received notifying dispatch of your order. This will take you directly to the relevant tracking information. Please allow 24-48 hours for tracking information to become available.
What should I do if my order is taking longer than expected to arrive?
If your order hasn’t arrived by the estimated delivery date on your order confirmation email, you can:
Check we have the correct delivery address for your order and your contact details are correct.
Check to see if you have an ‘attempted delivery’ card from one of our carriers. Your package may be awaiting collection at a local post office.
Look in any safe areas the driver may have left your package, such as behind plant pots or trash cans, or in a shed, garage or porch.
If you still can’t find your package, please contact our Customer Care team at firstname.lastname@example.org so we can investigate further.
How will my order be shipped?
We ship USPS Priority Mail. We aim to provide you with the most efficient and cost-effective shipping solutions available.
Do you ship internationally?
No, we currently only deliver within continental USA.
What time will my order be delivered?
Your order will be delivered by United States Postal Service (Regular Mail.). Unfortunately, they are unable to provide a precise delivery time.