Click the link in the email you received notifying dispatch of your order. This will take you directly to the relevant tracking information. Please allow 24-48 hours for tracking information to become available.
If your order hasn’t arrived by the estimated delivery date on your order confirmation email, you can:
- Check we have the correct delivery address for your order and your contact details are correct.
- Check to see if you have an ‘attempted delivery’ card from one of our carriers. Your package may be awaiting collection at a local post office.
- Look in any safe areas the driver may have left your package, such as behind plant pots or trash cans, or in a shed, garage or porch.
If you still can’t find your package, please contact our Customer Care team at firstname.lastname@example.org so we can investigate further.
We ship USPS Priority Mail. We aim to provide you with the most efficient and cost-effective shipping solutions available.
No, we currently only deliver within continental USA.
Your order will be delivered by United States Postal Service (Regular Mail.). Unfortunately, they are unable to provide a precise delivery time.