Frequently Asked Questions
Not at all! We streamline this for your convenience. Simply turn it on and go! Remember your 4G LTE signal is directly proportional to the speed/bandwidth you’ll experience. Building structure type and environmental obstructions can also effect the signal strength as well.
No, you must be 18 or older to order our unlimited data-plans and have a valid credit card on file for your monthly subscription fee.
This is a PREPAID, UNLIMITED INTERNET DATA PLAN. We are forced to suspend your account if payment isn’t completed on your recurring subscription date. You can however reconnect your service at any time with a $25 reconnection fee.
These are wireless mobile routers, and they can be used “on the move”. We’ve tested them on interstates in vehicles, camping in national parks, friends houses, Grandma’s house and everywhere else. This being said, there are definitely times when heading into wooded areas or valleys/mountains, the signal will cut out. However, if you are on open roads with many cell towers around then it’s relatively steady. Think of our routers like your cell phone… you have coverage a lot of the time but not all of the time. We would recommend using it in one place overall, but traveling with these are quite nice. Just don’t expect perfect constant signal anywhere and everywhere.
This depends on the connected devices and can range from 10-25 per router.
The speeds of all of our plans (4G LTE speeds) and they depend entirely on how close you are to cell towers in your area. We’ve had reports of over 45 MBPS from those that are right under a tower with LTE all the way down to 1 MBPS that are far away from one.
All of our plans require no contract, and no credit checks! Yes, these are month to month prepaid subscription plans! Each payment prepays your next 30 days. You may of course cancel your subscription with us at anytime. You own your router and can restart your gotW3 subscription at any time. Additionally, our 14-Day Money Back Guarantee allows you to try our service at No Risk! If the service does not meet your needs in any way, simply return the device for a complete refund of your order total less a $50 restocking fee.
You are the owner of the device. When subscribing to gotW3 Internet you are responsible for paying for your first month of service as well as the upfront cost of the device. We do have a 14-Day money back guarantee if you are not satisfied with the service (less a $50 restocking fee for the device). You may of course cancel your subscription with us at anytime with NO Cancellation Fee! Easy, Simple, Clean!
Unlimited phone plans are ONLY unlimited for PHONE data use. Unlimited phone plans only allow 5GB-10GB of tethering (the ability to use the phones data with your computer, tablet, or other connected devices). That is the equivalent of streaming a couple HD Netflix movies. Unlike an unlimited phone plan, gotW3 internet plans and devices can entirely replace your slow home or office internet solution for an unlimited, unthrottled, high-speed wireless data connection.